Help Center

How can we help?

Welcome to the VitrinCar Help Center. Pick a topic below, or contact our team any time.

Buying a car

Search and filter the marketplace, compare cars side by side, check the AI market price and the history (TÜV/HU, service, accident status, owners, mileage), then message the seller or book a test drive — all inside VitrinCar. Before you pay, read Buyer Protection.

Test drives

Use “Book test drive” on any listing, pick a date and time, and manage everything from your bookings. You can re-book or cancel; the dealer is notified instantly.

Selling your car

Use “Sell my car” for a single listing, or become a dealer for full inventory tools, leads and boosts.

Payments & protection

Never pay before seeing the car and signing a contract — VitrinCar never holds buyer funds. See Buyer Protection for exactly what to do if something goes wrong.

Something looks wrong?

Report a listing — wrong details, mileage, an undisclosed accident, document/VIN issues or suspected fraud. You get a ticket number and we review within 24h.

Still stuck? Contact us and we’ll get back to you quickly.